Last updated: May 14, 2026
Snail Power operates this website and all related products, services and functions (collectively the "Services"). This Privacy Policy explains how we collect, use and protect your personal data when you browse our website, place orders or contact us. By accessing and using our Services, you agree to the terms of this Privacy Policy.
We may collect:
- Contact info: name, address, phone number, email
- Payment & transaction details
- Account login information and personal preferences
- Device data: browser type, IP address and access records
- Messages and feedback you send to our customer service
- Directly provided by you when registering, ordering or contacting us
- Automatically collected via website access, cookies and browsing behavior
- Authorized third-party service providers and business partners
- Provide, maintain and optimize our products and services
- Process orders, payment, delivery and after-sales arrangements
- Send product updates, promotions and service notifications
- Verify account identity, prevent fraud and ensure network security
- Respond to customer inquiries and maintain normal business operation
- Comply with legal obligations and official regulatory requirements
We only share your data in the following cases:
- Authorized third-party service providers assisting our business operation
- With your explicit consent or instruction
- Within our affiliated corporate group
- Required by law, legal procedures or regulatory authorities
Our website may contain links to external platforms. We are not responsible for the privacy policies and content of third-party websites. Please check their privacy rules separately.
Our Services are not aimed at minors. We do not intentionally collect personal information of children. If you find we have obtained minor’s data without consent, please contact us for deletion.
We adopt standard technical and management measures to protect your personal information from leakage, misuse and unauthorized access. We only retain your data as long as required for business and legal purposes.
You have the right to access, correct, delete your personal data, withdraw consent, and opt out of marketing emails. You may exercise your rights by contacting us directly. We will not discriminate against you for exercising privacy rights.
Your personal information may be transferred and stored outside your country, and we will ensure such transfers comply with local privacy laws.
We may update this Privacy Policy occasionally. The latest version will be published on our website with the updated date.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@snailpower.com
Snail Power acts as the data controller of your personal information.